Written in HTML using MS Expression for Sprint's customer support page.

A proof-of-concept example demonstrating how an existing internal agent-use article could be rewritten to feature information mapping, responsive design, color use, inter-article linking, and decision-based troubleshooting steps. Written in HTML using MS Expression.

A simple key features document written for Sprint in HTML using MS Expression.

A wi-fi hotspot tutorial created with an in-house HTML editor, accompanied by images captured on the device in question.

An entry from a pilot support blog run by Sprint.

Written in HTML using MS Expression for Sprint's device support page.

Written for Sprint in HTML using MS Expression.

“Before you stretches an immense cavern, stalactites dripping into the inky abyss below. In the far distance a pair of large glowing eyes illuminates the piled coins that fill the grand natural hall. A deep and sinister voice echoes from the center of the enormous chamber, calling you to reveal yourself and do battle. What do you do?”

An introduction and review of the PC game FTL, featured on my personal gaming blog.

A basic FAQ article written in HTML using MS Expression for Sprint's support page.